Back to Home

Privacy Policy

Effective Date: September 4, 2025

1. Introduction

Card Hedge AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, price guide, API services, and other services (collectively, the "Service").

2. Information We Collect

2.1 Personal Information You Provide

  • Name and contact information (email address, phone number)
  • Account credentials (username, password)
  • Billing and payment information
  • Company information (for business accounts)
  • Communication preferences
  • Feedback and correspondence

2.2 Information Collected Automatically

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • Search queries and card viewing history
  • API usage metrics and performance data
  • Cookies and similar tracking technologies
  • Location data (if permitted)

2.3 Information from Third Parties

  • Authentication information from OAuth providers
  • Payment processing information from payment providers
  • Market data from card marketplace partners

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and manage your account
  • Send service-related communications and updates
  • Respond to your comments, questions, and requests
  • Personalize your experience and provide relevant content
  • Analyze usage patterns and optimize performance
  • Detect, prevent, and address technical issues
  • Comply with legal obligations and enforce our terms
  • Send marketing communications (with your consent)
  • Develop new features and services

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who help us operate our Service, including:

  • Cloud hosting and infrastructure providers
  • Payment processors
  • Email and SMS communication services
  • Analytics and monitoring services
  • Customer support tools

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.4 With Your Consent

We may share your information for other purposes with your explicit consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication requirements
  • Employee training on data protection
  • Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our Service and fulfill the purposes described in this Privacy Policy. We may also retain and use your information to:

  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements
  • Maintain security and prevent fraud

When your information is no longer needed, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability

You have the right to request access to the personal information we hold about you and receive it in a portable format.

7.2 Correction and Update

You can update your account information at any time through your account settings or by contacting us.

7.3 Deletion

You may request deletion of your personal information, subject to certain exceptions required by law.

7.4 Opt-Out Rights

You can opt-out of:

  • Marketing emails by clicking "Unsubscribe" in any marketing email
  • SMS messages by texting STOP to any message
  • Cookies through your browser settings
  • Analytics by using opt-out tools provided by analytics services

7.5 Do Not Sell My Information

We do not sell your personal information to third parties. If this changes, we will update this policy and provide an opt-out mechanism.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Maintain your session and authentication status
  • Remember your preferences and settings
  • Analyze usage patterns and improve our Service
  • Deliver relevant content and advertisements

You can control cookies through your browser settings, but disabling certain cookies may limit your ability to use some features of our Service.

9. Children's Privacy

Our Service is not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information (which we do not do).

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Effective Date." We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Card Hedge AI
Email: privacy@cardhedger.com
Support: support@cardhedger.com
Website: www.cardhedger.com

You may also submit a data request or privacy inquiry through your account settings.

This Privacy Policy is part of our Terms of Service. By using Card Hedge AI, you acknowledge that you have read and understood this Privacy Policy.